Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotional events, or periods of high order volume.
Shipping Times
Estimated delivery times depend on destination and shipping method selected at checkout. While most orders arrive within the estimated timeframe, delays caused by carriers, customs, weather, or other external factors may occur.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. FilsonShop is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
International Shipping
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.